No buzzers. No waiting blindly. Just scan and collect.
Customers scan a QR code at your counter and enter their order number. When you tap Ready, their own phone tells them. Nothing to download, no buzzers to buy, charge or lose.
Three steps, and your staff learn it in five minutes.
1
Put the QR poster on your counter
Each branch gets one printable poster. The QR never changes, so you print it once. (Scan this one to try the demo on your phone.)
Scan to follow your order
BuzzFree
2
Customers scan and enter their order number
In their phone's browser, in Arabic or English. No app, no account, no name or phone number needed.
Your order
42
Your order is being prepared.
Received
Preparing
Ready
Collected
3
Tap Ready, and their phone tells them
Staff tap one big button on a tablet or phone. The customer's screen turns green and, if they turned alerts on, it plays a sound or shows a notification.
Your order
42
✓
Your order is ready!
Please collect it at the counter.
Received
Preparing
Ready
Collected
Already have a POS? Keep it. Customers type the number from their receipt, and staff type the same number on the Ready keypad when the order is done. No double entry, no new hardware.
Why cafés switch
No buzzers to buy
No pagers to charge, clean, replace or chase after. Your customers already carry the best buzzer there is.
A calmer counter
People can sit down or step outside instead of crowding the pickup point and asking if their order is ready.
Works with your POS
Use our simple order screen, or keep your own POS and use the Ready keypad. Either way, staff press one button.
Arabic and English
Every screen, poster and alert works in both languages, right-to-left included. Customers pick their language.
See how your counter is doing
Orders per day and waiting times from your real orders. Pro adds full reports and exports.
Respectful of your customers
No ads and no trackers on customer pages. Customers don't give a name or phone number, and their alert details are deleted soon after pickup.
No app to download. Here's how each phone works.
We'd rather tell you the details now than surprise you at the counter.
Android
Customers tap "Turn on alerts" once. The alert can then arrive even with the phone locked or the browser in the background.
iPhone
With the page open, it turns green and plays a sound when the order is ready. Lock-screen alerts work if the customer adds the page to their Home Screen. A small iPhone App Clip with a lock-screen Live Activity is planned but not available yet.
Every phone
The page updates live on any modern phone. Staff can see on each order whether a phone is linked and whether the alert arrived, so they know when to call the number out.
No system can promise every alert: phones run out of battery, go offline or are on silent. That's why staff always see the alert status.
Prices are billed yearly. Monthly billing, larger groups or special needs: contact us. Pay by CliQ, bank transfer, cheque or cash.
Questions café owners ask
Do customers need to download an app?+
No. They scan the QR code with their camera and the order page opens in their browser.
Does it work with my POS?+
Yes, alongside it. Customers enter the number from their receipt and staff press Ready on our keypad with the same number. Direct connections to POS systems are planned for later.
Does it work on iPhone?+
Yes. With the page open, the iPhone shows Ready and plays a sound. For alerts on the lock screen, the customer adds the page to their Home Screen. An App Clip for iPhone is planned but not available yet.
What if a customer misses the alert?+
Each order on the staff screen shows whether a phone is linked and whether the alert arrived. If not, staff simply call the number, like today.
What do I need?+
A tablet or phone with internet for your staff, and the printed QR poster. Nothing else.
What do you collect about my customers?+
Only what's needed to tell them their order is ready: the order number and, if they turn alerts on, a technical alert address from their browser. No name or phone number. Alert details are deleted soon after the order is collected.
Is it in Arabic?+
Yes. Every screen for customers and staff is in Arabic and English.
How do I pay?+
We send an invoice. You pay by CliQ, bank transfer, cheque or cash. There's no card to save and nothing is charged automatically.
Can I try it first?+
Yes. Try the demo on this website now, and ask us about a free pilot at your café.
Ready to retire the buzzers?
Tell us about your café. We'll get back to you, help you set up, and train your staff.